Why Computerise?

Here are a few reason why it may be beneficial to consider computerising your business

1. Process Improvement


• Automation of Monthly Storage Invoice production – significant man days saving, arithmetically accurate invoices, quality / professional outputs
• Facility to Email Quotes / Invoices etc – reduced postal and stationery costs, speed of turnaround for acceptances
• Reduced filing and need for archival space – Internal paperwork reduced as documents stored on system
• Part load Management – Ability to automatically match Part loads with other Removals
• Recording of Container locations – reduced time retrieving containers thus improving customer satisfaction and man days saving


2. Customer Relationship


• Professional Outputs – Customer perception with regard quality of service / professionalism e.g Surveyor Worksheets, Waybills, Quotes etc
• Reminder System – Discipline to follow up unaccepted quotes and record customer feedback
• Automatic production of Canvass letters to Collection addresses thus increasing sales opportunities
• Reduction in clerical errors – saving time, money and improving customer service


3. Management Information


• Data analysis – ability to measure revenue, profitability, costs etc. This could be by source of enquiry, type of move, surveyor conversion rates – almost anything!
• Strategic Direction – based on the analysis above could decide where you advertise, which types of move are most profitable (or costly), what services are bought and which are profitable